These Terms and Conditions ("Terms") govern your access to and use of the website https://www.clyrofashion.com (the "Website"), owned and operated by Clyro.
About Us
Legal Entity Name Clyro Registered Address Bangalore, Karnataka, India GSTIN 29AWAPB4795P1ZW Customer Support Email support@clyrofashion.comEligibility
You must be at least 18 years of age and legally capable of entering into a binding contract under applicable Indian law to use this Website and place orders.
If you are under 18 years of age, you may use the Website and place an order only with the involvement and supervision of a parent or legal guardian.
By using the Website or placing an order, you confirm that the information you provide is accurate and complete.
Account Registration
You may create an account to access certain features of the Website and manage your orders.
You are responsible for maintaining the confidentiality of your account login information and for activities carried out through your account.
You agree to provide accurate, current and complete information during registration and checkout and to update your information when necessary.
If you believe that your account has been accessed without your permission, please contact CLYRO customer support as soon as possible.
Products, Pricing & Availability
- We make reasonable efforts to ensure that product descriptions, photographs, colours, designs, sizes and other product information displayed on the Website are accurate.
- However, colours may appear slightly different depending on the customer's device, screen settings, lighting and photography.
- Product measurements may have minor manufacturing variations. A measurement variation of up to approximately ±0.5 inch may occur and may not be considered a product defect.
- Customers are advised to review the product description and size chart carefully before placing an order.
- Product prices, descriptions and availability may be changed or updated from time to time.
- If a product is listed at an incorrect price or with incorrect information due to a technical, typographical or system error, CLYRO reserves the right to cancel the affected order and refund the amount paid for that order.
- The price applicable to an order is the price displayed at the time the order is successfully placed, subject to any applicable pricing or technical error.
Orders and Order Acceptance
Placing an order through the Website constitutes a request to purchase the selected products.
After an order is successfully placed, CLYRO may send an order confirmation by email, SMS or another available communication method.
Because many CLYRO products are made to order, an order may enter processing or production shortly after it is placed.
CLYRO reserves the right to refuse or cancel an order in legitimate circumstances, including:
- Suspected fraud or unauthorised activity
- Payment failure
- Incorrect pricing or product information
- Product or fulfilment issues
- Delivery restrictions
- Incorrect or incomplete customer information
- Technical or operational errors
- Other circumstances permitted under applicable law
If an order is cancelled after payment has been received, the applicable amount paid for the cancelled order will be refunded to the original payment method, subject to payment-processing procedures and applicable law.
Payments
Payments may be made using the payment methods displayed at checkout.
Available payment methods may include credit cards, debit cards, UPI, net banking, wallets, Cash on Delivery (where available), and other payment methods provided through our payment partners.
Online payments are processed through third-party payment gateway providers using their applicable security and payment-processing systems.
Customers are responsible for providing accurate payment and billing information.
An order may not be processed until the required payment has been successfully received or authorised.
Payment SecurityCLYRO does not intentionally store complete card or banking credentials on its own website servers.
Shipping & Delivery
For complete information about shipping charges, processing times, delivery estimates, and tracking, please review our Shipping & Delivery Policy .
Delivery timelines are estimates and may vary depending on the destination PIN code, courier availability, order processing, weather conditions, public holidays, logistics disruptions and other circumstances outside CLYRO's reasonable control.
Customers are responsible for providing a complete and accurate delivery address, PIN code, phone number and other required delivery information.
CLYRO is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Returns, Refunds & Exchanges
Returns, refunds, exchanges and replacements are governed by our separate Return, Refund & Exchange Policy, which forms part of these Terms & Conditions.
Because many CLYRO products are made to order:
- General returns are not accepted for change of mind.
- Exchanges are not accepted for incorrect size selection by the customer.
- Exchanges are not accepted for colour preference or fit preference.
- Non-defective products that have been correctly manufactured and delivered as ordered are generally not eligible for return or exchange.
If you receive a defective, damaged, misprinted or incorrect product, you may be eligible for a replacement or refund subject to our Return, Refund & Exchange Policy.
Please review the complete policy before placing an order.
Return & Exchange Policy
Learn about returns, exchanges, refunds and eligibility.
Shipping Policy
View shipping timelines and delivery information.
Privacy Policy
Learn how your information is collected and protected.
Intellectual Property
All content available on the Website, including but not limited to the CLYRO name, logos, trademarks, product designs, photographs, graphics, illustrations, text, videos, product descriptions, website layouts and other original materials, is owned by or licensed to CLYRO and is protected by applicable intellectual-property laws.
You may not copy, reproduce, modify, distribute, publish, sell, license or commercially exploit any CLYRO content without prior written permission.
Unauthorised use of CLYRO's intellectual property is prohibited.
User Conduct
While using the Website, you agree that you shall not:
- Use the Website for any unlawful, fraudulent or unauthorised purpose.
- Attempt to gain unauthorised access to our systems, accounts or data.
- Upload or transmit viruses, malware, malicious code or other harmful material.
- Interfere with or disrupt the operation or security of the Website.
- Provide false, misleading or fraudulent information.
- Submit false or misleading product reviews or claims.
- Infringe the intellectual-property or other legal rights of CLYRO or any third party.
- Use automated systems to scrape, copy or collect Website content without written permission.
- Abuse promotional codes, discounts, refund or replacement procedures.
- Resell CLYRO products commercially without prior written authorisation.
User-Generated Content
Customers may have the opportunity to submit reviews, photographs, comments or other content on the Website or through CLYRO's social-media channels.
By submitting User Content, you confirm that you have the necessary rights to submit that content and that it does not violate any law or the rights of another person.
By voluntarily submitting content to CLYRO for publication or promotional purposes, you grant CLYRO a non-exclusive, royalty-free licence to reproduce, display and use that content for CLYRO's Website, marketing and promotional activities, subject to applicable law.
CLYRO reserves the right to remove content that is unlawful, abusive, misleading, defamatory, fraudulent, infringing or otherwise violates these Terms.
Third-Party Links
The Website may contain links to third-party websites, services or platforms.
These links may be provided for convenience or additional information.
CLYRO does not control third-party websites and is not responsible for their content, availability, accuracy, security, privacy practices or policies.
Customers should review the applicable terms and privacy policies of third-party websites before using them.
Limitation of Liability
To the maximum extent permitted by applicable law, CLYRO will not be responsible for indirect, incidental, special or consequential losses arising from the use of the Website or products purchased through the Website.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Where liability is legally capable of being limited, CLYRO's total liability in relation to a claim will generally be limited to the amount actually paid for the affected product or order, subject to applicable law.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless CLYRO, its service providers and representatives from claims, losses, liabilities, damages and reasonable expenses arising from:
- Your breach of these Terms
- Your unlawful or fraudulent use of the Website
- Your violation of the rights of CLYRO or any third party or
- Your misuse of the Website or its services
This provision will apply only to the extent permitted under applicable law.
Force Majeure
CLYRO will not be responsible for delays or failures in performing its obligations where such delay or failure results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, floods, fire, severe weather, government restrictions, public emergencies, strikes, transportation disruptions, courier or logistics disruptions, internet or technology failures, power failures or other events beyond our reasonable control.
Where reasonably possible, CLYRO will make reasonable efforts to minimise the impact of such events and fulfil affected orders as soon as reasonably practicable.
Grievance Redressal
If you have a complaint or grievance regarding an order, product, payment, delivery, return, refund or use of the CLYRO Website, please contact us using the customer-support details provided below.
Grievance Contact:CLYRO
Bangalore, Karnataka, India
Email: support@clyrofashion.com Complaint Resolution
We will make reasonable efforts to acknowledge and address customer complaints within the timelines required under applicable law.
Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India.
Any dispute arising out of or relating to these Terms or an order placed through the Website will be subject to applicable Indian law and the jurisdiction of competent courts, subject to any consumer rights and remedies available under applicable law.
Amendments
CLYRO may update these Terms & Conditions from time to time to reflect changes in our business, products, services, technology or applicable legal requirements.
The updated Terms will be published on this page with a revised effective or updated date.
Changes will become effective when published on the Website, unless otherwise stated.
Your continued use of the Website after the updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Contact Us
For questions regarding these Terms & Conditions, your orders, payments, delivery or CLYRO services, please contact us:
support@clyrofashion.com clyrofashion.comWe will make reasonable efforts to assist you with your enquiry and provide an appropriate response.
ClyroQuestions About Our Terms?
Please review the Terms carefully or contact our support team if you have any questions regarding your use of the Website or your orders.
Contact Clyro Support